Lotto Go Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your overall experience.

We use cookies and similar technologies (such as web beacons, pixels, and local storage) to operate our website effectively and provide you with the best possible service.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as security, account access, and remembering your login status. Without these cookies, services you have requested cannot be provided.

• Session management and authentication
• Security and fraud prevention
• Load balancing and server performance
• Cookie consent preferences

Performance Cookies

These cookies collect anonymous information about how visitors use our website, such as which pages are visited most often and any error messages. This helps us improve site performance and user experience.

• Google Analytics (anonymised)
• Page load time monitoring
• Error tracking and debugging

Functionality Cookies

These cookies remember choices you make (such as language, region, or display preferences) to provide a more personalised experience.

• Language and region settings
• Display preferences (theme, layout)
• Recently viewed games

Marketing Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising partners.

• Personalised advertising
• Remarketing and retargeting
• Conversion tracking
• Social media integration

3. Cookie Duration

Cookies can be categorised by how long they remain on your device:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them

4. Third-Party Cookies

We work with trusted third-party partners who may set cookies on our website. These include:

• Google Analytics: Website analytics and performance monitoring
• Google Ads: Advertising and conversion tracking
• Facebook Pixel: Social media advertising
• Payment Providers: Secure transaction processing
• Live Chat: Customer support functionality

Each third party has their own privacy and cookie policies. We encourage you to review these policies for more information about how they use cookies.

5. Managing Cookies

You have control over which cookies are stored on your device. You can manage your preferences in the following ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View and delete existing cookies
• Block all cookies or only third-party cookies
• Set preferences for specific websites
• Enable "Do Not Track" signals

To manage cookies in your browser, visit the help section of your browser or use these links:

• Chrome: chrome://settings/cookies
• Firefox: about:preferences#privacy
• Safari: Preferences > Privacy
• Edge: edge://settings/privacy

Opt-Out Tools

You can opt out of certain third-party cookies:

• Google Analytics: tools.google.com/dlpage/gaoptout
• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org

6. Impact of Disabling Cookies

If you choose to disable cookies, please note that some features of our website may not function properly:

• You may not be able to log in to your account
• Your preferences may not be saved
• Some pages may not display correctly
• Certain features and functionality may be unavailable

Essential cookies cannot be disabled as they are necessary for the website to operate.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by posting a notice on our website. We recommend reviewing this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Annexio (Jersey) Limited
De Carteret House, 7 Castle Street
St. Helier, Jersey JE2 3BT
Email: privacy@lottogo.com

For more information about how we handle your personal data, please see our Privacy Policy.