Responsible Gambling at Lotto Go
Your wellbeing matters. Play safely with our responsible gambling tools.
Our Commitment
At LottoGo, we are committed to providing a safe and enjoyable gambling environment. We believe gambling should be fun, not a source of stress or financial difficulty. We provide tools and resources to help you stay in control.
Self-Control Tools
Take control of your gambling with these tools available in your account:
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit. Changes to increase limits have a 24-hour cooling-off period.
Session Limits
Control how long you play in a single session. You'll be notified and logged out when your limit is reached.
Reality Checks
Receive regular on-screen reminders showing how long you've been playing and your net wins/losses.
Self-Exclusion
Take a break from gambling for a set period (1 week to 5 years) or permanently close your account.
Cooling-Off Period
Request a temporary break from gambling without closing your account. Take time to reflect.
Account History
Review your complete betting, deposit, and withdrawal history to understand your gambling patterns.
Signs of Problem Gambling
Be aware of these warning signs that gambling may be becoming a problem:
- Spending more money or time gambling than you can afford
- Chasing losses by betting more to recover previous losses
- Borrowing money or selling possessions to gamble
- Lying to family and friends about gambling
- Feeling anxious, stressed, or depressed about gambling
- Neglecting work, family, or other responsibilities
- Gambling to escape problems or relieve negative feelings
- Being unable to stop or reduce gambling despite wanting to
Get Help
If you or someone you know is struggling with problem gambling, help is available. These organisations provide free, confidential support:
GambleAware
Free confidential help and information about problem gambling.
Phone: 0808 8020 133 (24/7)
Website: gambleaware.org
GamStop
Register to self-exclude from all UK-licensed gambling websites and apps.
Website: gamstop.co.uk
Additional Resources
- Gambling Therapy: gamblingtherapy.org — Free online support
- National Gambling Helpline: 0808 8020 133 — Free, 24/7
- Gamblers Anonymous: gamblersanonymous.org.uk
Underage Gambling Prevention
Gambling is strictly for adults aged 18 and over. We take underage gambling prevention seriously:
- Age verification is required before withdrawing winnings
- We use third-party verification services to confirm age
- Accounts suspected of underage use are immediately suspended
- Marketing is never targeted at minors
If you're a parent concerned about your child accessing gambling sites, consider using filtering software such as Net Nanny or Cyber Patrol.
When the fun stops, stop.
Gambling should be enjoyable. If it's not, take a break.
